Return & Refund Policy

  • If any one have any Query about product and want to return/exchange the product raise query with in 7days from registered email id to  whats app number or our support id.
  • We offer 7 days returns /exchange policy from the date of delivery. We are not offer reverse pick up services. (customer need to send product on my address.)
  • You will have to send the shipment to our company address. with your order id and registerd mobile number for our office use. 
  • address :- To :-  58 Dhanlakshmi Soc.. BRTS Road Surat Gujarat 395006 
  • mobile number :-+918780781133
  • For cod order you get refund to your account whichever you share with us. 
  • Kindly allow 7 days for the refund to be process and the amount will be credited in your bank account. 
  • For cod order you need mail from registered email id and also can send on whats app() with our website to our support if :- info.mituscouture@gmail.com  / whats app number :- with bank details and UPI number. (please make sure details are correctly other wise we are not responsible for it.)
  • Shipping charges are non refundable.
  • Please return your products in the same condition as it shipped. If the products are returned in poor condition or have clearly been worn a refund would not provided.
  • You can get in touch with us about any issue please feel free to drop a mail on our support id:- mituscouture@gmail.com or whats app on +918780781133
  • Once a product is exchanged and is delivered, no further actions such as exchange or refund would be applicable on that order.
  • Cancellations will only be possible till the order has been not dispatched from our warehouse.
  • Refund policy
  • Refund will be done in 7 days after return product is reach on our office. After 7 days if you not get so contact on our support id :- mituscouture@gmail.com or also you can whats app on :- +918780781133
  • For prepaid order refunded directly to account from where you made payment on our website.
  • We initiate refund only after we receive the product on our office. And make sure send product in original condition same as we ship to you if there is any damaged/ torn and washed. So we are not responsible for any refund.
  • For cod order you need to share your transfer details from your registered email to our support id:-mituscouture@gmail.com          We accept bank transfer / gpay / phonepay / paytm.
  •          We need bank detail in below format:-
                   Account holder name :-
                   Account number :-
                   Ifsc code :-
                   Bank name :-
                   For gpay / phonepay / paytm.:-
                   UPI number(with name) :-
  • Note :- Send this details in correctly if any mistake in shared details we are not incharge for the amount.